Storage shows it's full, but it isn't

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Amit Sounds

• November 06, 2023 19:34

Looks like my account reached full capacity,
But when I delete items (and delete from trash) it still shows like I didn't delete anything, and I still don't have storage.

Please help!

Thanks.

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• 

  Rona

  • November 07, 2023 20:34

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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