reclaiming deleted storage space
AnsweredI have deleted so many files and and folders which I do not need, I removed same from trash also, still storage space is showing same as earlier.
How to reclaim space?
My account shows 10.8 GB of free 10.0 GB. I deleted files to remain under the 10.0, but the account won't decrease. Then I deleted everything. I should be able to move all from trash back to my Box file (I know that I am under 10.0 GB, but a popup says that I do not have enough space and I should upgrade.
please help
Thank you
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Hi Kevin,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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