Unable to Upload Files - States Storage is Full when it's not

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Box User

• November 07, 2023 22:27

Hi,

I'm unable to upload files and I am receiving this message stating I'm out of storage even though it states I've used 88.5MB out of 10GB. Please advise.

 

Thank you,

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• 

  Rona

  • December 05, 2023 19:50
  • Edited

  Hi there,

  Welcome to Box Community and glad to help!

  Seems that it's a Sales prompt to upgrade your account to utilize bigger storage. Get rid of this one by clicking the "x" at the top right corner of this image.

  Hope it helps! 

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