Account showing incorrect storage numbers

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IJ

• November 08, 2023 15:01
• Edited

Hi, 

Can one of the admins please reset my account so its showing correct GB used? I have had this issue in the past. 

 

Thanks!

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• 

  Rona

  • November 09, 2023 19:43

  Hi Ivan,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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