lower our seat count adn get refund

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David Brooks

• November 09, 2023 15:41

we only use 32 seats, being billed for 38, please remove 6 and process refund

 

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  Rona

  • November 10, 2023 20:32
  • Edited

  Hi David, 

  Welcome to Box Community and glad to help! 

  You could get in touch with our Billing team for assistance regarding your seats and refund request. To contact our Billing team you can go to our  support site  or email them using billing@box.com. 

  Thanks for posting! 

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