Script to Reset Account Storage

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Larry Ding

• November 10, 2023 05:47

Hello! Thank you for previously running a script to correct the displayed storage for my account. Unfortunately, the issue has occurred again. Could you please run the script one more time on my account?

I've been quite impressed with your excellent customer service. While I hope this issue gets resolved soon, I certainly cannot find fault with the support I have received in the meantime. Thanks again for all your help. 

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  Rona

  • November 10, 2023 19:21

  Hi Larry,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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  Larry Ding

  • November 10, 2023 19:34

  Thank you very much!

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