No files but 812.3 MB of 50.0 GB used

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Shaun Collier

• November 14, 2023 17:50

Hi folks,

I have no files or folders, and have checked that the Bin is empty, yet the portal is reporting that 812.3 MB of 50.0 GB is being used.

Can you look into this please?

Thanks

Shaun

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• 

  Rona

  • November 15, 2023 21:36
  • Edited

  Hi Shaun, 

  Welcome to Box Community and glad to help! 

  I'm unable to locate your Box account to verify your storage. Can you write back in and use your affected Box account? 

  We'd love to further assist! 

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