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Can't free up space on disk

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Daniel DUFOUR

I'm using for many years BOX (at now version 2.36.112 on MacBook Pro running Sonoma 14.0). I have too many data in the Cloud so I want to delete larger BOX files on my disk, while keeping them in BOX in the cloud. So I'm unsyncing them in BOX.NET, and also checking "making them online only" in my mac folder.

Then, I delete those files from my Mac. The problem is, the BOX sync app seems to delete them as well in the BOX cloud, even though I unsynced them at first.

What's wrong?

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  • Rona

    Hi Daniel, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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