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10 comments

Date Votes
  • Rona

    Hi Tad, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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  • Alula Afework

    I have the same problem, Can you create a new case for me too?  Better yet any chance you can write a solution to the problem, incase there are others who might have the same problem?

     

    Best,

    Lou

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  • Tad Lebeck

    I switched from Chrome to Edge and it started working.

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  • Anthony Hicks

    Same problem here... 

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  • Ping Liu

    I have the same problem, can someone please help?

     

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  • Anthony Hicks

    Ping Liu are you using Google Chrome? Try Safari broswer

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  • Ping Liu

    Thank you Anthony Hicks. I switched to Microsoft Edge, and it works now.

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  • Evangelos Kounis

    I have the same issue over and over... Some times it works and some times it simply does not.. Please fix this asap or at least provide a useable workaround.

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  • Anthony Hicks

    Evangelos Kounis did you try a different browser? which browser are you using?

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  • Evangelos Kounis

    I tried all of them (Edge / Chrome / Firefox / Safari).

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