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2 comments

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  • Box User
    • Edited

    I also need this done, thank you. Please let me know what the steps are.

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  • Ann

    Hi JK,

    Welcome to the Box Community, I'm happy to help!

    I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

    Thanks for posting!

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