storage

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安藤黎海

• November 20, 2023 03:21

My calculation of used storage is incorrect.

Can you please run your script to remedy this?

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  Ann

  • November 20, 2023 21:54

  Hi,

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Thank you for posting!

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  安藤黎海

  • November 21, 2023 05:12

  Thank you for Immediate response.

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