Account needs further verification

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Dotun Olakunri

• November 20, 2023 08:26

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

I get this message when I try to upgrade my account. Please help sort it out immediately.

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  Ann

  • November 20, 2023 21:56

  Hi Dotun,

  Welcome to Box Community!

  To help you in upgrading the account, please reach out to our Billing team by sending them an email at billing@box.com.

  Thanks for posting! 

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