my Storage is full but I've deleted all content in Box. please run the script on my account ANSWERED

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Bodek Bodekov

• November 20, 2023 10:50

I've deleted all content in Box, however it keeps saying that storage is full.

please  run the script on my account

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  Bodek Bodekov

  • November 20, 2023 11:06

  need this ASAP

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  Bodek Bodekov

  • November 20, 2023 11:13

  Please anyone

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  Bodek Bodekov

  • November 20, 2023 12:49

  :(

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  Ann

  • November 20, 2023 22:01

  Hi Bodek, 

  Welcome to Box Community!

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Thank you for posting!

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