Can't change my Password

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Juan Vera

• November 20, 2023 14:34

Hey!

I'm not able to change my password or even set it up. It says "There was a problem in changing your password".

Not sure why as I haven't even made a password yet.

 

Juan
[personal information–redacted]

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• 

  Ann

  • November 20, 2023 22:13

  Hi Juan, 

  Welcome to Box Community!

  Can you try to reset your password here https://account.box.com/login/reset?redirect_url=%2F

  i hope this will do the trick. Let me know how it goes!

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