retrieving files from an old account

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Mario Bourdon

• November 20, 2023 21:26

BOX account was closed but not all folders were downloaded. Is it possible to retrieve folders from BOX?

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  Rona

  • November 23, 2023 20:44

  Hi Mario, 

  Welcome to Box Community and glad to help!

  I'm afraid you can no longer retrieve your Box contents once your Box account is already closed. As your Box contents are only accessible while your Box log in is active. 

  Thanks for posting!

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