storage full

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kan

• November 21, 2023 13:06

Please refresh my storage.

Thanks,

Kan

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  Ann

  • November 21, 2023 21:49

  Hi Kan,

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Thanks for posting!

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