Current Files Replaced with Old Files

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Randy Bryan

• November 21, 2023 16:04

One of our users was working in a folder on Friday afternoon and said suddenly everything was replaced by stuff from June/July.  Nothing is in the recycle bin.  It's as if a restore was done somehow.   Is there a way to recover the contents of the folder?

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  Ann

  • November 21, 2023 21:58

  Hi Randy,

  Welcome to Box Community!

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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