User no longer receives email notifications

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Michael Haefner

• November 21, 2023 21:08

How do I submit an email address to be checked against the suppression list?  The user stopped receiving email notifications when flagged or commented on files.

 

Mike Haefner
[personal information–redacted]

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  Ann

  • November 21, 2023 22:07

  Hi Michael,

  Welcome to the Box Community!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

  Thanks for posting!

  Best,
  Ann

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