files not showing correct account data usage

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jake weaver

• November 24, 2023 02:22

Can I get an actual admin to update my account to reflect the correct storage usage on my account? I know my files do no equate to the 10 gigs available.

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  Rona

  • November 24, 2023 20:55

  Hi Jake, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

   

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