The Quantity of used strage is wrong!!

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suda

• November 24, 2023 03:38

We used approximately only 42.5GB.

All user had utterly deleted files in the trash box.

However, the quantity of my used storage is 99.9GB.

It is wrong.

Please correct this problem.

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• 

  Rona

  • November 24, 2023 21:41

  Hi Suda, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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  suda

  • November 27, 2023 03:30

  Rona san

  Thanks for the great fix!

  I confirmed that the amount used was appropriate.

  I would like to thank you on behalf of all members.

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