A folder deleted from a box remains on another user's screen

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藤田　蒼彩

• November 24, 2023 04:42

A folder that was supposed to be deleted in the box remains on another user's screen.

Not synced. Please tell me the reason.

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• 

  Rona

  • November 28, 2023 23:10

  Hi there, 

  Welcome to Box Community and glad to help! 

  Is the deleted folder still in the affected user's local Box folder? If so, please have him/her to log out and log in from it. 

  Hope it works! 

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