Download Documents

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James Yalden

• November 27, 2023 10:25

I need to download documents and when I select them I don't get an option to download. Do I need a paid account to do this?

I checked a guide and it said that the option to download should appear in the top right of the screen but I don't get that option.

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  Rona

  • November 28, 2023 22:33

  Hi James, 

  Welcome to Box Community and glad to help!

  Looks like it's a shared folder/file you're referring to. Kindly reach out to the owner to grant you the permission to download the folder/file. 

  Thanks for posting! 

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