Can't complete the login 2-factor authentication

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Steve Apel

• November 27, 2023 14:46

User ID [information redacted]

has been able to login to Box in the past using 2 factor MFA.  He can enter his user ID and password but MFA is no longer working for him.

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  Rona

  • November 28, 2023 22:54

  Hi Steve, 

  Welcome to Box Community and glad to help!

  Since this is a log in issue, please have the affected user to submit a ticket here. 

  Thanks for posting!

   

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