Box Space Not Reclaimed?

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Liz Carman

• November 29, 2023 20:38

My storage has barely anything on it, yet every time I go to upload anything it keeps telling me I have no space available, please help!!! 

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  Dana Dixon

  • November 29, 2023 21:25

  box is lame and needs to run a script, it will probably take a few days, I'd open a ticket

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  Liz Carman

  • November 29, 2023 21:26

  I was told this post IS the ticket?

   

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  Dana Dixon

  • November 29, 2023 21:27

  maybe it depends on your tier, on business plus you can create an actual ticket

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  Rona

  • November 30, 2023 20:50

  Hi Liz, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting! 

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