Box Space Not Reclaimed?

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Liz Carman

November 29, 2023 20:38

My storage has barely anything on it, yet every time I go to upload anything it keeps telling me I have no space available, please help!!!

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Dana Dixon

November 29, 2023 21:25
box is lame and needs to run a script, it will probably take a few days, I'd open a ticket
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Liz Carman

November 29, 2023 21:26
I was told this post IS the ticket?
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Dana Dixon

November 29, 2023 21:27
maybe it depends on your tier, on business plus you can create an actual ticket
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Rona

November 30, 2023 20:50
Hi Liz,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!
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