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how to report when a service is down?

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Evan Cooch

For example, at the time I'm writing this, ftp.box.com is down for everyone. So, like to be a 'good citizen' and report it, but there is nothing that I can find that lets me do this. At the bottom of the 'status' page there is a link the ostensibly I should use to report something, but it doesn't connect to anything remotely useful. At all. 

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  • Rona

    Hi Evan, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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