Previous Box files are now missing

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Shawn Covely

• December 04, 2023 03:50

I had box sync and then downloaded Box Drive. When I upgraded, all of my files went missing.... why is there no technical support number to call?

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  Rona

  • December 04, 2023 23:39

  Hi Shawn, 

  Welcome to Box Community and glad to assist!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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