Box Status

Unable to delete a file uploaded in error

Answered
Follow
New post
Kathleen Butler

I do not have a trash icon or even the option to delete a file I uploaded in error. The document has sensitive information I need to immediately delete this file. I have reviewed all of the tools and instructions however delete it not an option that pops up. Please help ASAP. 

0

Comments

2 comments

Date Votes
  • Corin Price-H
    • Edited

    I'm having this same issue as well. I can't remove a file or multiple files and I need to remove it. 

    0
    Comment actions Permalink
  • Rona

    Hi Kathleen, 

    Welcome to Box Community and glad to help! 

    It seems that you don't have your own folder and can you reach out to the folder owner and make sure you have access to delete files? 

    Hope it works! 

     

    0
    Comment actions Permalink

Please sign in to leave a comment.