Webhook v2
AnsweredThe product I work on offers a Box Integration to our customers, allowing them to create connections to Box within our product, download files or folders from Box into our product, and keep them in sync using web hook subscriptions. Occasionally those customers create multiple connections to the same Box account. We've noticed that web hook subscriptions are:
1) Owned by an access token, so if there are multiple connections to the same Box account using the same client id and secret to generate the token, web hook subscriptions created by one are invisible to the other.
2) Unique to the resource and (Box) account, so you cannot create duplicate web hook subscriptions to the same resource, even if that subscription is on a different access token.
Is that accurate? Because some of my customers have got themselves in a position where they have deleted the first access token and now we can't clean up their subscriptions or create new ones for them. They'll probably have to revoke access through their settings at some stage; I am just trying to rule out another way.
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Hi there,
Welcome to Box Community and glad to help!
For better handling you may take this post to this forum. Rest assured that our specialist will be present to answer your webhook queries.
Thanks for posting!
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