Box Status

Lost files after upgrading

Answered
Follow
New post
Kanica Allagh

Critical issue -- After upgrading from personal pro to starter business, I've lost all my files. I need them back ASAP. Please let me know when this will be resolved.

0

Comments

2 comments

Date Votes
  • Rona

    Hi Kanica, 

    Welcome to Box Community and glad to help!

    It shows that you're already working with a member of our team. Please keep an eye out and we'll stay in touch. 

    Thanks for posting! 

    0
    Comment actions Permalink
  • Holli Scharfschwerdt

    I've had this happen as well.  Can someone please help?

    0
    Comment actions Permalink

Please sign in to leave a comment.