Lost Authenticator App - cant login to box

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Ken Horne

• December 07, 2023 06:46

Hello, 

I got a new phone and all of my Authenticator App tokens are gone. I am unable to login to my box.com account. Can you help please? Thank you

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  Rona

  • December 07, 2023 15:02

  Hi Ken, 

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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