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Strong Password Issue -- Google SSO [URGENT]

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Chris Senior

I signed up via Google SSO and when I try to change my password (I currently have no password) to access a file that requires a strong password, I repeatedly get an error message.

I am unable to set up my password. 

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  • Chris Senior

    PS: I also have 2FA setup on my box account

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  • Rona

    Hi Chris, 

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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