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unlimited storage and keep getting the exceeded storage limit error.

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Abris Consulting

All of the users have unlimited storage on the account. Uploading files and syncing files, we are getting the error that the storage limit is exceeded. How can that be? we all have unlimited storage. We are on the trial account, for another couple days and then we will purchase the unlimited storage plan that we need.

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  • Abris Consulting

    Any update ?

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  • Rona

    Hi Abris,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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