8.5 GB listed as being used of my 10GB but I have no files.

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Aaron Glatt

• December 15, 2023 00:44
• Edited

8.5 GB listed as being used of my 10GB but I have no files.

Where is this 8.5 GB; how can it be removed as I run out of storage space very quickly.

I hear there is a script that Box can run to correct this. Can someone please assist.

Thank you.

 

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  Al Pais

  • December 15, 2023 10:08

  Did you have a solution?

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  Aaron Glatt

  • December 15, 2023 11:49

  not yet

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  Rona

  • December 15, 2023 19:42

  Hi Aaron,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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