Another System wide issue?

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Jennifer Novotny

• December 15, 2023 15:06

We are once again experiencing an issue with logging in. I see it listed in the status. Anyone receive an ETA back on their ticket on when they expect this to be fixed? I haven't gotten anything back yet. 

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  Rona

  • December 15, 2023 15:18

  Hi Jennifer,

  Welcome to Box Community and glad to help! 

  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as possible. 

  To keep you posted our team are posting updates in the Box Status page and don't forget to visit the link. 

  Thanks for posting! 

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  Jennifer Novotny

  • December 15, 2023 15:30

  What is the ETA for getting this resolved? I would expect there will be credits given for lost productivity for all of the business currently at a standstill today. 

   

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