Unable to Accept Invite

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Loi Ta

• December 19, 2023 20:31

Hello, 

Someone provided me an invitation to join their folder via email. Upon joining, I'm unable to see the folder in my box. 

Please advise. 

Thank you, 

Loi Ta

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• 

  Rona

  • December 20, 2023 19:01

  Hi Loi Ta, 

  Welcome to Box Community and glad to help! 

  No collaboated folders are listed under your Box account. You may want to reach out to the folder owner/the person who sends the invitation.

  This time make sure that they'll send the invite to your email address same as your email address linked to your Box account. 

  Hope it helps! 

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