Create Support Ticket

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Eric Nilson

• December 21, 2023 16:39

We are an enterprise customer.  I am not able to locate the contact support.  Is there a way to open a support ticket with Box?

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  Rona

  • December 27, 2023 11:33

  Hi Eric, 

  Welcome to Box Community and glad to help!

  Can you please head over to this link to create a support ticket? 

  If the issue persist please let us know in this forum. 

  Thanks for posting! 

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  Joe Almanza

  • January 11, 2024 21:25

  Rona, this link to create a support ticket should be shared on your support site, where is easier for enterprise customers to find it. I see quite a few community questions about this same issue. Simple suggestion.

  Thank  you

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