Deleted all files but it still shows 41.8 GB of 50.0 GB used
AnsweredHello,
I recently deleted all the files in my Box, and also deleted them from the Recycle Bin; however, it's still saying that I'm using 41,8 GB of storage. I've double checked and I have zero files on box, taking up 41,8 GB of storage. Can you solve this problem please?
Thank you.
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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