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I fogot to cancel my trial and I got a hit on my debit card (which was declined because I didn't have enough balance in my account ). But I want to cancel my account as I just wanted to try the trial

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Harsha Jayaweera

I fogot to cancel my trial and I got a hit on my debit card (which was declined because I didn't have enough balance in my account ). But I want to cancel my account as I just wanted to try the trial. I'll cancel my account but will I be charged again afterward once I have money in my account?. I just wanted to try the trial

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  • Ann

    Hi Harsha,

    Welcome to the Box Community!

    To assist you with your payment and cancellation issue, please contact our billing team directly at billing@box.com.

    Thanks for posting! 

    Best,
    Ann

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