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Change primary email address

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Stephen Scharf

Hello, I'd like to change my Primery Box email address for my Box.com account

The reason I want to do this is I want to "ring-fence" my Financial/Security email address away from my general, day-to-day email address. Please send me an email on how to complete this change. 

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  • Ann

    Hi Stephen,

    Welcome to the Box Community!

    The steps for adding or modifying your email address are as follows:

    1. Login to box.com
    2. Go to Account settings (click the profile pic or initials located on the upper right corner)
    3. Account 
    4. Add a Collaborator or Link Personal Email 
    5. Link Personal Email > enter the new email (non Box email, Yahoo, Gmail, Outlook, etc.)
    6. Confirm the new email
    7. Go back to account settings and make the secondary email as primary and remove the original email.

    Please let me know if you have questions. Thanks for posting!

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