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non existent support?

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donald olgado

Is there any real box support?  I tried to install box drive and keep getting a "windows needs to restart error"  I search the forum, it looks like there are many similar posts unanswered. Looks like the support is non-existent.  The message asks to send the logs and open a ticket. No way to do it.  Do I give up?

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  • DELETED

    I agree.

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  • Rona

    Hi Donald, 

    Welcome to Box Community and glad to help!

    Regarding your attempt to install Box Drive, did you used this link to install the Box application? 

    Also, can we confirm your Operating System and get a screenshot of your error? 

    We'd love to further assist! 

     

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