Available space

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gmm

• December 30, 2023 07:12
• Edited

My account does not display the amount of free space correctly. Please help.
I deleted about 1/2 of my account over the last 24 hours and I still show very little free space.

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  gmm

  • January 02, 2024 23:18

  I am following the process, why cant anyone help me?

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  Rona

  • January 03, 2024 18:51

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  gmm

  • January 04, 2024 14:27

  Thank you... is there any way to prevent this from happening?

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