Wrong space reported

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max sobrero

• December 31, 2023 12:05

Hello! I have only 28 GB of files on my 50 GB account but either the app or the site Say It Is full. Could you run the script ti fix It? Thank you!

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  Rona

  • January 03, 2024 16:58

  Hi Max, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  max sobrero

  • January 05, 2024 18:57

  Hi Rona,

   

  Everything correct now! Thank you 

   

  Greetings :)

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