Can you please run the file count script on my Box?

Answered

Follow

New post

Box User

• December 31, 2023 21:55

I have deleted a bunch of files, but the total usage reported by Box is far too high.
Best,
José

0

• 

  Stephan Knull

  • January 01, 2024 17:14
  • Edited

  Hi, I have the same issue. This repeats now over years again and again.

  Why is the usage count not accurate in the first place?

  Anyway first a great 2024! Would be kind if somebody could reset my counter too - thank you!

  0

  Comment actions Permalink
• 

  Rona

  • January 03, 2024 16:56
  • Edited

  Hi José and Stephan,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

  0

  Comment actions Permalink

Please sign in to leave a comment.