Storage space reported wrong.

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Box User

• January 01, 2024 11:52

Hello, my box storage is reporting "almost full" and is completely inaccurate. Could you please run the 'box script' to correct my account? Thanks. 

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  Rona

  • January 03, 2024 16:52

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  Austin Ehle

  • June 26, 2024 18:55

  Hello, 

  I am experiencing a similar issue, I show 100GB of storage used buy only ~30GB on my computer for the same folders. 

   

  Thank you!

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