Available storage space is wrong

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Despachante Ferro

• January 01, 2024 15:06

Hello

This problem as been unsolved for years, why is it still not fixed?

At least the end user shoud be able to run the script themselves to solve the problem without having to waste box´s workers time!

Could you please reset the available space size to it´s correct value?

ID da conta

13906627666

Armazenamento usado

9,2 GB de 10,0 GB

Best Regards

0

• 

  Rona

  • January 03, 2024 16:51

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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