Unable to Add User

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Vanessa Carbone

• January 02, 2024 18:55

Hello, 

I am unable to add a user because the email is already used in a box account but not with an enterprise. I would like to use the same email address for the user and link it to our enterprise. 

Thank you, 

Vanessa

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  Rona

  • January 03, 2024 19:39

  Hi Vanessa,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions. 

  Thanks for posting! 

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