-wrong file size notification

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Matt Hatton

• January 05, 2024 12:48

my account is showing 30gb of 50gb used, in reality it is barely 5gb and im about to clear it, could you please check and update teh files status please? thank you 

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  Rona

  • January 05, 2024 17:58

  Hi Matt, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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