2FA for Managed Users disabled

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Alba Prats Ropero

• January 09, 2024 16:40

Hi,

I am trying to enable the 2 FA for managed users in our Business Plus account but the option appears disabled (grey colour and no option to click).

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• 

  Rona

  • January 09, 2024 22:19
  • Edited

  Hi Alba,

  Welcome to Box Community and glad to help! 

  Note that implementing 2FA for all managed users is only available for Enteprise and above. Meanwhile, each users can still enable 2FA in their respective Box accounts.

  Here's the complete guide in enabling 2FA for end users. 

  Hope it helps! 

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