About storage capacity
AnsweredI think the storage capacity display is incorrect.
If this message is true, please let me know which file it corresponds to.
Account ID
9926209398
used storage
12.2 GB/10.0 GB
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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